in prepaid cards issued
(Thomas Cook Money)
1/3 market share
of a top consumer competitor (CitizenSafe)
“ From the pitch, Cyber-Duck demonstrated great customer knowledge, innovative solutions and won the trust of my team. I have worked with many agencies in my career and everything they said they could deliver, was delivered. ”
Travel Money Director, Thomas Cook Money
How we can help you
We specialise in strategy, design, technology, optimisation, quality assurance and project management. Our services are secure and conform to ISO 27001, OWASP and ITIL best practice
Only the right data can grow your business. We use data science to identify the metrics that matter, then wrap those insights into your solutions
We can finesse your positioning, channels and messaging to attract more customers. See how we unified MWR Infosecurity’s cyber security brands.
When you’re integrating systems and data, you need an expert partner. Our large team is experienced with complex integrations and can work across most third-party platforms and apps.
Peace of mind
We apply ISO-certified process and build to standards like OWASP. Automated alerts and reporting make monitoring easy. So you know your apps and sites are secure.
Awards and Recognition
UX and Usability for Thomas Cook Money (winner)
Design Agency of the Year (finalist)
Best Use of Technology (finalist) for Cabot Financial
Best Consumer Funded Payments Programme (gold)
Our CEO, Danny wrote for Econsultancy about the growth of using our ‘real’ identities online. Now, identifying each other digitally is important; but we need to do this without impacting users’ experience. He explored the top trends.
Our CEO, Danny spoke at B2B Marketing’s Ignite event in 2019. He revealed how you can use UX thinking to generate meaningful marketing insights by sharing our service design methodology.
We host our very own digital event series, with 2,500 members and counting. Over the years, we’ve explored the GDPR labyrinth (it even stole Christmas!), empathetic design and designing for the mind as a preview of SXSW 2016.
Inspired by our work with online identity verification provider CitizenSafe, our CEO Danny wrote about his top four tips for getting the relationship right when B2B Marketers venture into B2B2C territory.
- Generated a 613% increase in traffic since website launch
- Secured a 24% increase in preference for the look and feel
- Took 1/3 the market share of a top consumer competitor
- Won a UXUK Award for Best Transactional Experience
- Developed a payment portal that raised revenue by 66%
- Produced an award-winning CRM used by 10,000 brokers
- Boosted reagents by 42% for crowd-sourced tool marketplace
- Generated 10,000 signups from carers and nurses for care service
- Increased smartphone and tablet nutrition conversions by 79%