Cyber-Duck has achieved a top five client satisfaction rating, by The Drum’s Independent Agencies Census. The top marketing publication analyses the performance of the best independent agencies across the UK, over the last year. The ranking demonstrates our commitment to building lasting relationships with clients – from global brands, to innovative startups – for as long as they need us.
Digital marketing powerhouse, The Drum leads a range of annual, prominent census programmes. They evaluate and recognise the performance of agencies in the creative, digital industry. This one explores the power of independently owned agencies. It’s great to recognise the creative freedom and flexibility of these agencies, against the added complexity of network ownership.
The Drum follows an enhanced census methodology, which evaluates agencies against three indicators of success: financial data, peer recognition, and client satisfaction. A valuable comparison is presented, as agencies are ranked against those of a similar team size. We enjoyed appearing in the top half of the table for financial and peer performance – but are most proud of our client feedback.
Our agency was ranked in the top five, for client satisfaction! We are thrilled with the result, which is based on independent feedback across key criteria – including strategic thinking, service level, effectiveness and creativity – collected by the unbiased Recommended Agencies Register.
This demonstrates our dedication to building lasting relationships with our clients, from global brands to creative startups. With an accredited design process, we work together to define and achieve the vision, objectives and requirements that drive each client’s digital strategy. From website design and development, to branding and marketing campaigns, our services constantly deliver return on investment.
More than this, we pursue mutually beneficial relationships, using our extensive network to find others who could benefit our clients’ businesses. Our team enjoys hosting exclusive client networking events and workshops throughout the year, along with fun days out.
Above all, our proactive team aims to work as a passionate extension of yours - we would love to hear your ideas.
This census evaluates the performance of independently owned agencies.
Our passionate, talented team ranked in the top 5 for client satisfaction.