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Michelle Gilmore

Office Administrator

Expertise

After an exciting career in media, marketing and project management that spans over twenty years, working for top London agencies, clients and brands, Michelle was blessed with the biggest role and challenge of them all: motherhood.

Michelle was keen to find a new role that allowed her to keep working in a familiar sector while raising her two cheeky boys. At Cyber-Duck, Michelle is able to utilise her unique and dedicated skillset to ensure the operational excellence of the business is maintained and our Ducks can get their jobs done.

Favourites

City

Borehamwood

Film

Pitch Perfect

Book

Left of Bang

Music

George Michael

TV Show

Gossip Girl

Food

Sushi

Insights

Announcing the second edition of UX Handbook

12 Aug 2019

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In 2005, I was inspired to found Cyber-Duck by fusing research, creative, technical and marketing expertise into a superior user experience. As pioneers for that total approach to user-centred design, I encapsulated our award-winning, accredited process in a lengthy UX White Paper in 2015. Since then, a lot has changed in the UX world so it was time for an update. I'm excited to share my second edition of the UX Handbook!

Q2 Update: A New Director and Team Growth

7 Aug 2019

News

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We’re halfway through our financial year at Cyber-Duck. And what a year it’s been. I’m excited to introduce you to our new Finance Director and a whole host of new ducks.

SXSW 2019: How to fix user experience through trust

26 Jul 2019

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It’s clear that trust in digital is broken. Brands are trying to regain that faith and authenticity to truly connect with their customers. Here’s my ideas on how to face that tricky challenge through a UX process. I was invited to share these ideas at a keynote at SXSW this year as part of the Department for International Trade’s ‘Make Britain Great’ initiative.

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