Business Development Manager

Find out more about this role's responsibilities and apply today.

What is the role?

We are looking for a Business Development Manager to join our friendly and talented team on a permanent basis.

To keep up with our continued success and growth, we're looking to welcome a confident, commercially-driven, and experienced Business Development Manager to bring in exciting new projects.

This is a key role in the agency and you will need to work closely with the senior leadership, marketing, creative, and technical teams.

You'll be responsible for the entire new business process from the initial contact through to tender submissions, pitching, proposals, and then closing.

You'll be managing our business development team, identifying and developing strategic relationships with potential clients.

We value people from all backgrounds and provide a relaxed, creative and supportive environment to enable you to do your best work.

Where is it based?

Primarily, you’ll be based in our HQ in Elstree, working alongside our senior management team, but there'll be plenty of opportunity for travel as well as the ability to also work from our office in Farringdon, London.

What you’ll do


  • Own the new business targets and play a pivotal role in formulating our new business strategy

  • Lead qualification and pipeline management

  • Lead and deliver tender submissions from government and public sector organisations

  • Plan, organise and lead new business and relationship meetings

  • Help lead pitches in collaboration with other departments and report back on pitch success and improvements

  • Manage our CRM and ensure our pipeline data is up-to-date and accurate at all times

  • Proactively seek new prospects through regularly attending networking events, and events in industries we are targeting
  • Stay informed about key client sector trends, industry news, and the overall competitive landscape

What are we looking for?

We're looking for applicants with skills and experience in the following areas.


  • Minimum of 4 years’ agency experience in Business Development, Client Services, or Account Management roles for a technically or creatively minded digital agency

  • Proven track record of reaching and exceeding sales revenue targets

  • Driven, self-motivated professional who is hungry for success and personal growth

  • Confident communicator with strong interpersonal skills

  • Excellent comprehension skills with the ability to absorb information easily

  • Experience negotiating sales deals and contracts

  • Excellent organisational skills, able to manage own workload independently

  • Excellent written English communication skills and verbal communication both face-to-face and on the phone

  • Experience with creating engaging and captivating presentations
  • Genuine passion for technology and innovation

  • Strong understanding of UX, service design, digital transformation and technology and how it can be used to solve business challenges

What are the benefits?

  • A competitive salary depending on skills and experience

  • Family-friendly and flexible working hours and the ability to work remotely from time to time

  • 30 days annual leave as standard (including bank holidays), along with an extra day for every year of service

  • Pension contributions

  • Private health insurance package

  • Life insurance

  • Budget for training and conferences to help you develop

  • Support to grow in areas you're interested in, whether it's becoming a public speaker, or creating your own side-projects

  • A laptop and a (discretional) mobile phone

  • EMI share option scheme

  • A welcoming and supportive work environment surrounded by a diverse team of creative and talented people

As well as these universal benefits, we have a generous pot of flexible benefits that you can pick and choose from:

  • Gym membership

  • Childcare vouchers

  • Cycle to work scheme

  • Car leasing scheme

  • Medical insurance upgrades

  • Additional pension contributions

  • Additional holidays

  • Mental health and wellbeing support

  • Discounts on everything from shopping to cinema

  • Access to independent financial advice

Oh, and our coffee's pretty good too.


Sound good? How to apply...

Simply send us a short email with Business Development Executive as the title to, telling us why you'd be a great fit for this role and a link to your CV and if you have one.

What are the next steps?

  • We'll aim to respond to you within 1 week of contact
  • The interview process starts with an informal phone call, before a more formal interview process.

We look forward to hearing from you.

Sylvain celebrating with clients

We host annual parties to bring our family of clients and Ducks together. No party is complete without our photo booth!



Who are we and what do we value?

Over the past 14 years, Cyber-Duck has built up a reputation and won awards for delivering exceptional work for clients and for creating inspiring products in our R&D labs. Our clients in recent years have included the Bank of England, Thomas Cook, Cancer Research and many more. The reason for this reputation is our fantastic and diverse team of 45 passionate experts.

We run the popular meetup The Digital Pond, speak at and attend conferences all around the world, and share our knowledge through the UX Companion app.

We are and have always been 100% independently owned. We have an EMI share option scheme which we offer to all team members.

The things we really value in our team are:

  • Excellence at the core - Consistently delivering to a high standard
  • Adaptive to change - Calm and positive in the face of adversity, and open to new challenges
  • Relentless - Dependable and willing to go the extra mile
  • Selfless - Value your impact on the bigger picture above all

Cyber Duck Group Photo

If you think you fit the role of a Business Development Manager, we would love for you to join our friendly team. 

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Join us

Sara, our HR Assistant, would love to hear from you. Tell us why you'd be a great fit for this role with a copy of your CV and, if you have one, a link to your portfolio.

Apply Now

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