Skip to content Skip to search Skip to footer

New Business Manager

Find out more about this role's responsibilities and apply today.

A globe surrounded by small icons of peoples, Exceptional team writing in front

We’re looking for an experienced New Business Manager to join our growing team. Reporting into the New Business Director. Our New Business Manager will lead on playing a pivotal role in formulating our new business strategy.

Who are we?

First and foremost, we’re a fun and rewarding place to work! We’re a very diverse bunch and as equal opportunities employer and we know that without the amazing group of individuals that we have working with us, we couldn’t do any of the award-winning work we are so well known for. Our people are what make us great. We’re proud to be Best Companies accredited and to have been voted as one of the UK’s 100 best small companies to work for in 2021. We’re a global agency specialising in business transformation focused on UX, technology and innovation, and we work with our clients to deliver impactful and sustainable change. Our new business team was also recognised by The Drum as Business Development Team of the Year 2021. Anyway, enough about us… who are you?

Who are you?

  • You’re a team player. It’s right up there on our list of important behaviours.
  • Minimum of 2-3 years experience in Business Development, Client services or Account Management roles for a technically or creatively minded digital agency
  • Have a proven track record of reaching and exceeding sales revenue targets
  • Driven, self motivated professional who is hungry for success and personal growth
  • Confident communicator with strong interpersonal skills
  • Excellent comprehension skills with the ability to absorb information easily
  • Experience negotiating sales deals and contracts
  • Excellent organisational skills, able to manage own workload independently
  • Excellent written English communication skills and verbal communication face to face, on the phone and virtually
  • Experience with creating engaging and captivating presentations, and just as engaging presenting them to prospects
  • Genuine passion for technology and innovation
  • Strong understanding of UX, digital transformation, technology and digital marketing and how it can be used to solve business’ challenges
  • You’re super organised
  • You have lists for your lists and spinning plates is something you’re comfortable with (and secretly love)

What does a typical week look like?

Aside from the usual fun stuff including a weekly all company meeting, our regular Wednesday slot at the Duck & Crisp (our own virtual pub) and regular game nights, you’ll:

  • Own the new business targets and play a pivotal role in formulating our new business strategy
  • Identify and develop strategic relationships with potential clients
  • Lead qualification and pipeline management
  • Play a pivotal role in the growth department achieving their sales targets, yearly KPIs and quality objectives
  • Support and deliver tender submissions from government and public sector organisations
  • Plan, organise and lead new business and relationship meetings
  • Help lead pitches in collaboration with other departments and report back on pitch success and improvements
  • Manage our CRM and ensure our pipeline data is up to date and accurate at all times
  • Proactively seek new prospects through regularly attending networking events, and events in industries we are targeting
  • Stay informed with key client sector trends, industry news and competitive landscape

Where will I be based?

We’re a remote-first business, what does that mean? Well, it means that we hire people who are great at what they do and as long as you’re delivering, we don’t mind where you work. Choose what works for you. We have people all over the world!

We have offices in Elstree, London, and Portugal and we do like to bring people together as we feel it’s an important part of our culture, so you’d need to be happy to travel to the office occasionally, but of course, if you love the office vibes then come in as often as you like, we have good coffee and we’re a sociable bunch.

What are your benefits?

The most important thing you’ll get is an opportunity to hone your skills, shape your career and contribute to a rapidly growing agency with big plans for ourselves and our clients. Ultimately, to do something you can look back and be proud about. We’ve had interns become board members, and Cyber-Duck Alumni go on to create their own successful businesses like project management tool Monday (valued at over $7 billion). In terms of benefits, here are some of the things you can look forward to :

  • All the tools you need for the job including a MacBook Pro and an allowance to get you set up if you’ll ever need to work from home

  • Flexible working hours

  • 28 days annual leave (incl. bank holidays), increasing by 1 day a year for each full year of service

  • We close the business over the Festive period in December and we encourage everyone to take a proper break so you’ll get this time off in addition to your annual leave Standard pension contribution

  • Private health insurance

  • Life insurance

  • Access to budgets for training and conferences for personal growth

  • Flexible benefits pot which you can use to spend on things like a gym membership or enhanced assurance plans

  • Cycle to work scheme

Tara Headshot 2020 v2

Tara Kellam - HR Manager

Apply today!

Tara, our HR Manager would love to hear from you. Tell us why you'd be a great fit for this role with a copy of your CV.

pdf or docx format accepted
pdf or docx format accepted

Your details are only used to discuss your application. Our Privacy Policy covers how we protect data.