Client Services
Client happiness means everything to us. We're dedicated to ensuring our work delivers the results you need – that's how we’ve earned a 93% customer satisfaction rating.
We’ll partner with you from day 1 – think of us as an extension of your team. First, we’ll take the time to understand your organisation’s strategic goals and unique setup. Next, we’ll clarify the deliverables and KPIs for your project. Then we’ll steer the Cyber-Ducks smoothly through to delivery and beyond.
We'll seek your input, represent you in conversations when you can’t be there, keep you updated as work progresses, ensure you get the reporting and insight you need, and convey learnings throughout the project.
Meet the team
Our client services team provide account, project and retainer support and are committed to delivering your goals. The team includes:
Rebecca Smith
Junior Account Manager
Tom Millson
New Business
John Gruby
Senior Project Manager
