Our services

From strategy and human-centred design through to technical delivery and support, our services can help answer your organisation’s challenges. Since 2005, our pioneering, proven ISO-accredited approach has supported clients across sectors. 

Discover our work

Worcester Bosch
Supporting the complex, growing operational requirements of an entire Laravel ecosystem.
95% reduction in downtime
32% increased reliability
Sport England
Designing a new user experience to promote the Towards an Active Nation strategy
613% increase in traffic since launch
1000% increase in mobile traffic since launch
11,000 applications received for funding
Bank of England
Comprehensive content strategy, UX design system and front-end templates to reflect the Bank's status.
6% increase in organic traffic
308% increase in social traffic
22% increase in mobile traffic
Financial Ombudsman Service
UX strategy and website development for the dispute resolution firm
5% increase in rating the website as ‘easy to use’
24% increase in preference for the look and feel
5% increase in conversions

    What our clients say

    Logo for College of Policing

    Cyber-Duck's expertise was invaluable to transform multiple services into a single website solution. They brought us on a journey with a user centred and design process that focused on getting accessibility right. The diversity of the team and perspectives they brought helped solve complex challenges.

    Jayen Parmar, Digital Solutions & Innovation, DDaT Deputy Head, College of Policing

    commonwealth quote

    Cyber-Duck has been our long-term digital partner for many years, most recently supporting the launch of a new inclusive, accessible and sustainable digital hub that helps us bridge the digital divide, by ensuring that our vital services are available for those in the hardest to reach places around the world.

    Deputy Digital Content Editor, The Commonwealth

    Logo for Essex County Council

    Cyber Duck were great partners: transparent and collaborative and really open to feedback. They worked hard with us to create a truly blended team that not only produced great work but had a lot of fun doing it.

    Emma Howell, Senior User Researcher, Essex County Council

    Logo for Sport England

    Cyber-Duck’s user-centred approach to website design, content strategy and implementation has completely transformed our digital offering, increasing traffic to our website six-fold. The team are experts at their craft and are true partners.

    Simon Osborne, Head of Editorial and Content, Sport England

    Logo for National Highways

    Cyber-Duck are a truly professional organisation. Their work is to a very high standard. The team were very pro-active in recommending new approaches and improved solutions. Equally they responded well to client needs, adapting to our pace and rhythm as necessary.

    UX Delivery Lead/Head of Service Standards, National Highways, National Highways

      Trusted for our pioneering culture, process and technology

      Our clients say they love working with us because of the relationships we build with them. Clients trust and recommend us because of our passion for people, process, technology and continuous improvement.

      Google Analytics Certified Partner logo

      Certified for Tag Manager and data-driven marketing capabilities.

      Deloitte Technology Fast logo

      Listed in Deloitte Technology Fast 500 for 280% business growth.

      International Association of Accessibility Professionals logo

      As associate members of the IAAP, we can help with your digital accessibility needs.

      170+

      Awards & Nominations

      Client Satisfaction

      Rated by our clients for delivery of user-centred projects.

      ISO 9001 logo

      Quality

      ISO 9001 for quality and customer satisfaction.

      ISO logo

      Human-Centred Design

      ISO 9241 for ergonomics of human-system interaction.

      ISO 27001 logo

      Security

      ISO 27001 for information security management.

      ISO 14001 logo

      Sustainability

      ISO 14001 for environmental management.

      Our people

      An eclectic mix of service designers, UX specialists, technology engineers, delivery experts, and strategic thinkers, our 100+ strong global team is the heart of everything we do.

      Meet our diverse team

      About Us

      Since 2005, our pioneering people and process have seen us grow and explore ground-breaking human-centred design and innovative technology. Transforming ourselves and our clients’ organisations, services and products along the way.

      Explore our Culture

      Force for Good

      Our mission to empower people and bring prosperity to all means a passionate commitment to delivering a positive social and environmental impact in everything we do.

      How we work for good

      Our insights

      Transformation is for everyone. We love sharing our thoughts, approaches, learning and research all gained from the work we do.