What We Do
Cyber-Duck creates life-enhancing services, products, and experiences that empower people, teams and organisations through strategic, systems thinking, human-centred design and robust technology and marketing implementation.
We put your user at the heart of the process. Through user and data research, we gain deep understanding of their needs, desires and context. We combine this with your business objectives and KPIs to create truly sustainable, user-centred digital strategy and service design.
Accredited in human-centred design since 2011, we uncover diverse user needs, goals and pain points, and design inclusive solutions that users love and optimise ROI and business success.
We firmly believe in putting people ahead of technology. We work with you to understand your desired customer experience. Then we select the right technology and make sure it’s robust, scalable, secure and easy to maintain.
Our ISO-accredited processes and UX Content Strategy Framework deliver inclusive, user-centred Digital Experience Platforms (DXP) and CMS (Content Management Systems) that deliver great experiences for both internal teams and end users.
Whether you’re looking to improve security, move to a modern Cloud infrastructure, reduce expensive hosting or introduce a DevOps services culture, we’re experienced in supporting a range of businesses and managing complexities.
Our digital optimisation strategies are designed to deliver across all your paid and organic channels, from SEO and content to social media. We apply the latest in data science, automation and AI to deliver for your brand and maximise the return from your marketing budget.
Whatever the project or particular challenge you have in mind, we’re here with the right people, process and technology to help deliver the transformation you need.