Why choose us as your digital accessibility agency?

Accessible web design is in our DNA. Since our founding, we’ve been committed to improving user experience for all, regardless of their abilities. It’s the right thing to do from an ethical standpoint, and also essential for business, as approximately 1 in 5 of us are disabled - 1+ billion people worldwide. It’s why we have a dedicated Accessibility Lead, Team GB Paralympian Zac Shaw, and our unique Empathy Lab - a hands-on training digital accessibility workshop which we can deliver to your organisation.

Accessibility is also a legal requirement for certain organisations: regulations were introduced in 2018 to enforce accessibility standards for public sector websites. In addition, accessible websites will benefit from a rankings boost on major search engines. We make platforms that go beyond pure technical accessibility to be truly inclusive and highly usable.

Blind person using computer with braille computer display and a computer keyboard

We’re highly experienced at partnering with public sector clients who value and require digital inclusion, so we understand the nuances of working in cross-functional Agile teams in line with Government Digital Service (GDS) standards, plus all the varying accessibility standards and compliance constraints that apply to public-sector bodies and are also adopted by the charity sector. We’ve helped clients including Financial Ombudsman Service, the Bank of England and the Cabinet Office to not only meet, but exceed the required standards – and we’re ready to do the same for you.

A composite of logos highlighting physical, visual, audio and neural disabilities, standards bodies including RNIB and W3C, as well as accessibility testing tools like Wave and AX.
Cabinet Office
An inclusive platform to support all candidates and assessors in the Fast Stream Assessment Centre
27% increased success for disabled candidates
94% find the platform engaging and enjoyable
Financial Ombudsman Service
UX strategy and website development for the dispute resolution firm
5% increase in rating the website as ‘easy to use’
24% increase in preference for the look and feel
5% increase in conversions
Bank of England
Comprehensive content strategy, UX design system and front-end templates to reflect the Bank's status.
6% increase in organic traffic
308% increase in social traffic
22% increase in mobile traffic

    How do we make the web more accessible?

    Accessibility for us isn't an item on a checklist or an issue of compliance, but a way of working and thinking. It’s embedded throughout our design and development processes, right from how and who we conduct discovery research with, right through to expert audits and testing of services and products with users on assistive technologies.

    We can guide you towards not just accessibility compliance, but inclusive services designed to deliver great experiences to everyone who uses them.

    Two members of the design team observe a disabled user whilst she tests out an interface at the RNIB

    Our accessibility services include:

    Inclusive research and testing

    Our researchers will work with you to include a diverse range voices and feedback in any discovery and testing work.

    Accessibility audits

    We can conduct an expert review of your website to identify any potential accessibility issues, and provide page-specific guidance for designers and developers to resolve non-conformances.

    Accessibility training

    Our expert team can provide training in-person or online tailored to your needs, from introductory training, to more advanced practical training aimed at designers or developers, empowering them to embed accessible practises into their day-to-day work.

    Empathy labs

    We offer ongoing training sessions designed to enhance organisational departments understanding of the importance of digital accessibility and foster empathy towards users with permanent, temporary and situational disabilities.

    Want to learn more about our Empathy Labs and Accessibility services?

    If you’d like to run an Empathy Lab in your organisation or to find out more about how we create inclusive, compliant experiences whatever the sector or project, let’s talk.

    Accessibility standards compliance

    As Associate Members of the International Association of Accessibility Professionals (IAAP), we’ve been known as an expert digital accessibility agency for over 15 years. 

    We can help you not only meet, but exceed the relevant standards and regulations for your organisation, including:

    • W3C’s Web Content Accessibility Guidelines (WCAG): Compliance levels AA (Acceptable Compliance) and AAA (Optimal Compliance). 
    • The United Kingdom (UK): Equality Act 2010
    • The United States (USA): Americans With Disabilities Act (ADA)
    • The United States (USA): Section 508 accessibility standards for Government ICT
    • The European Union (EU's) European Accessibility Act
    • The UK’s 2018 accessibility regulations

    Read about the future of digital accessibility standards in our article on the latest developments of WCAG 3.0

    Badge for Organisational Member for the International Association of Accessibility Professionals

    Our PDF accessibility checklist

    Want to see if your PDFs are accessible and inclusive? Download our PDF accessibility checklist today. 

    PDF accessibility checklist
    pdf checklist square v2

    Who we've helped

    We’ve delivered digital transformation for hundreds of clients across all sectors. Discover their stories.

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