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UX Handbook

Get everything you need to know about user-centred design

In this UX Handbook, you’ll discover the strategy you need to conduct a successful user-centric project. Downloaded by Samsung, Uber and the Home Office, expect:

  • A brief introduction to the user experience (UX) discipline, and the key benefits of implementing a user-centred approach to project design
  • Crucial processes to consider when planning a project, including stakeholder interviews, persona research, feature audits and more
  • Practical details about user-centred design tactics that highlight the importance of continuous user testing and verification throughout the production lifecycle
  • Development processes to undertake in a UX context, so you can encourage constant collaboration between developers and designers

This tried-and-tested framework is based on the ISO accredited process of our agency. It’s been used for the Bank of England, Mitsubishi Electric and the University of London. Download your free PDF below – or get in touch if you’d love the 100-page printed book.

Peek inside


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For over 15 years, we’ve transformed digital products and services. Think we could help? let’s talk - call Danny on +44 (0)208 953 0070 for an introductory chat.

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