Sylvain Reiter

Client Services Officer at Cyber-Duck Ltd

Sylvain directs our commercial interests and project development. He defines the technical solutions that meet the most complex client requirements.

Sylvain Reiter

Technical account management

As our co-founder and Client Services Officer, Sylvain has been a key figure leading the consistent, rapid growth of not just our agency, but also nurturing our key clients. He has delivered strategies to take exciting startups to market, and managed projects for well-known brands like Cancer Research Technology and Eurofighter Typhoon. 

Drawing on an extremely diverse range of expertise across front- and back-end development, technical SEO, digital and marketing strategy, Sylvain formulates innovative, inclusive solutions that fulfil the most complex digital strategies and commercial requirements. 

But for Sylvain, signed client proposals are just the beginning. Alongside his role as a business strategist, Sylvain is responsible for the overall client experience and success of our projects. He oversees the entire life-cycle, from new business efforts, tenders and pitches through to account management and project management office (PMO), linked to the delivery of our award-winning services. 

As a certified ScrumMaster passionate about Agile methods, Sylvain leads our most complex projects through to completion.

Looking after our team

A certified ScrumMaster well-versed in Agile methods, Sylvain regularly wins client praise and staff professional satisfaction with his personable, informed approach. Beyond projects, Sylvain is always happy to go the extra mile for clients, hosting workshops to advise cross-channel digital strategies, promotion and technical troubleshooting.

He has contributed workshops and talks for professional delegates at UX London, Rackspace Academy and the Business Media Insights conference: from unlocking the potential of hybrid cloud technologies for developers, to walking media companies through SEO.

Outside of the office, he enjoys getting back to his roots and supporting the next generation of developers. Last year, he contributed a guest lecture at the University of East London (UEL) explaining to the students how Agile development works in real project scenarios.

Sylvain led a workshop about how to become a better UX designer through code at UX London.


To clear his mind, Sylvain enjoys physical activities and regularly practices tennis, running, swimming, skiing… the list goes on. He recently completed the London Sprint Triathlon in Hyde Park, raising money for Leukaemia & Lymphoma research.

  • Hometown - Lille, France
  • Operating System - Mac
  • Phone - iOS
  • Favourite movie - Usual Suspects
  • Favourite music - Queen
  • Favourite drink - Rum cocktails
  • Favourite food - Everything
  • Favourite TV Show - 24
Sylvain enjoyed our Zorb-themed company day out in 2014.

i Sylvain enjoyed our Zorb-themed company day out in 2014.

Let's work together

Our interdisciplinary team can work as an extension of yours - we would love to hear your ideas.

Discuss a project