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UX & Service Design Team

Producing all-encompassing digital transformation

UX & Service Design services

If you need a comprehensive digital transformation that brings together your UX, systems and technology, we’re ready to help. First, we immerse ourselves in your organisation; then, we apply our ISO-accredited research and design process.

UX uncovers your users’ motivation, context and how you can help them achieve their goals; service design maps user journeys and the touchpoints people, process and data that underpin them.

We deliver work collaboratively, through a regular series of workshops; in the current climate, we run remote design sprints using Zoom and design tools such as Miro and Mural.

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Meet the team

We’ve pioneered UX-led innovation for 15 years; the award-winning UX Companion and UX Handbook reveal our methods. Our interdisciplinary team includes: 

Matt Gibson
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Matt Gibson

Chief Production Officer

Tod Khanian
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Tod Khanian

Senior UX Designer

Ariella Abramowski
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Ariella Abramowski

Junior Visual Designer

Mark Robinson
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Mark Robinson

UX Designer

Chris Giles
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Chris Giles

UX Designer

Maryan Ali
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Maryan Ali

UX Designer

Siobhan Daley
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Siobhan Daley

Visual Designer

Danny Headshot 2020 v2

Let's collaborate

For over 15 years, we’ve transformed digital products and services. Think we could help? let’s talk - call Danny on +44 (0)208 953 0070 for an introductory chat.

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