A single customer view

Today’s CRMs connect with many data sources to build a unified picture of your customers. This is your MarTech stack and it is the key to unlocking the potential of personalised experiences. 

Clients like Cancer Research and Cabot have chosen Cyber-Duck for our experience integrating CRMs via off-the-shelf or bespoke APIs. We can help you choose the best CRM for your needs, set up your analytics and ensure your CRM and data processing are GDPR compliant.

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Personalised journeys

First, we analyse your data to segment your users. Then we design journeys enhanced by personalisation and empowered by automation. The tools we use include:

We’ll plan how to connect your CRM to your site and apps. Finally, we’ll map the reporting you need, so you can watch as you reap the benefits. 

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UX and technical strength

Because we’re a full-service agency, our marketing strategists work closely with our in-house UX and technical web application and CMS/DXP teams. The advice you get considers your organisation from a holistic, customer-centred perspective.

Our process is ISO accredited and we’re Google-certified. We’re proud of our record for strong technical delivery and long-term partnerships with clients. You could benefit from our expertise too – get in touch and let’s discuss your project. 

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More Data Analytics & Digital Optimisation services

Share your vision. Let's work together

Our MarTech Consultancy experts are ready to help you transform your customer experience and boost your bottom line. Talk to us today to find out how.

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